Last Updated: September 15, 2025

Welcome to TLS Insulation’s website, https://tlsinsulation.com/. By accessing or using our website, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our website and the services provided by TLS Insulation, a Florida-based insulation contractor serving Tampa, St. Pete, Sarasota, Venice, Punta Gorda, and North Port. If you do not agree with these Terms, please do not use our website or services.

1. General Information

TLS Insulation (“we,” “us,” or “our”) provides insulation installation and related services, including but not limited to blown-in insulation, attic insulation, batt insulation, insulation removal, garage door insulation, and duct sealing. These Terms apply to all users of our website, including visitors, customers, and those requesting quotes or services.

2. Use of Website

• Eligibility: You must be at least 18 years old to use our website or request services. By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
• Permitted Use: You may use our website to learn about our services, request quotes, schedule appointments, or contact us. You agree not to use the website for any unlawful purpose, to transmit harmful code, or to engage in any activity that disrupts the website’s functionality.
• Content Accuracy: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or timeliness of the content. All information, including pricing, rebates, and service descriptions, is subject to change without notice.

3. Services and Quotes

• Service Requests: Requests for quotes or services can be made through our website, by phone at (833)-857-7283, or via email. Quotes are provided based on the information you provide and may be subject to change following an on-site assessment.
• Service Agreements: All services provided by TLS Insulation are subject to a separate written agreement or contract, which will outline the scope of work, pricing, payment terms, and any applicable warranties. These Terms do not constitute a service contract.
• Rebates and Promotions: Rebates, discounts, or promotions mentioned on our website, including those offered through partnerships with power providers (e.g., Duke Energy), are subject to availability, eligibility requirements, and program terms. We reserve the right to modify or discontinue rebates at any time without notice.

4. Payment Terms

• Pricing: All pricing for services is provided in quotes or service agreements. Prices are subject to change based on the scope of work, materials used, and other factors determined during the on-site assessment.
• Payment: Payment terms will be specified in the service agreement. Unless otherwise stated, payment is due upon completion of the work. We accept various payment methods, which will be communicated during the booking process.
• Late Payments: Late payments may incur additional fees or interest as outlined in the service agreement. We reserve the right to suspend or cancel services for non-payment.

5. Cancellations and Refunds

• Cancellations: You may cancel a scheduled service by contacting us at (833)-857-7283 at least 48 hours before the scheduled appointment. Cancellations made less than 48 hours in advance may incur a cancellation fee, as specified in the service agreement.
• Refunds: Refunds, if applicable, will be processed in accordance with the service agreement. No refunds will be issued for completed work unless otherwise required by law or agreed upon in writing.

6. Warranties and Liability

• Workmanship Warranty: TLS Insulation provides a limited warranty on workmanship, as outlined in the service agreement. This warranty covers defects in installation but does not cover damage caused by misuse, neglect, or external factors (e.g., natural disasters, pest infestations).
• Manufacturer Warranties: Materials used in our services may be covered by manufacturer warranties, which will be communicated to you at the time of service. TLS Insulation is not responsible for the performance of manufacturer warranties.
• Limitation of Liability: To the fullest extent permitted by law, TLS Insulation shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services. Our liability for direct damages shall not exceed the amount paid for the specific service giving rise to the claim.

7. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

8. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of TLS Insulation or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, or modify any content from our website without prior written permission from TLS Insulation.

9. Third-Party Links

Our website may contain links to third-party websites, such as those of our partners (e.g., Duke Energy). We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing these links is at your own risk.

10. Termination

We reserve the right to terminate or restrict your access to our website at any time, without notice, for any reason, including if we believe you have violated these Terms.

11. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising from these Terms or our services shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts located in Sarasota County, Florida.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on our website with the “Last Updated” date. Your continued use of the website or services after such changes constitutes your acceptance of the revised Terms.

13. Force Majeure

TLS Insulation shall not be liable for any delay or failure to perform its obligations due to events beyond our reasonable control, including but not limited to natural disasters, hurricanes, labor disputes, or government regulations.

14. Contact Information

If you have any questions about these Terms or our services, please contact us at:

• Phone: (833)-857-7283
• Email: sales@tlsinsulation.com
• Address: 1090 77th Ave N St, St. Petersburg, FL 33702, United States

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.